Privacy Policy

At FlexEnable we are committed to making sure that we both protect and respect your privacy under the General Data Protection Regulations 2018 (GDPR). Please take the time to read this Privacy Policy so you are able to understand how we use the information you provide to us and how we make sure it is protected.

This Privacy Policy applies to the personal data of our website users, customers and applicants. We have a FlexEnable Data Protection Policy which applies for our team members, contractors and third-party.

FlexEnable may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes. This policy is effective May 2018.

What kind of personal data do we collect?

Website users – we collect a limited amount of data from our website users which we use to help us improve your experience when using our website and to help us manage the services we provide. This includes information such as how you use our website, the frequency with which you access our website and the times that our website is most popular. We do not collect any personal data on website users.

Customers / partners – when contacting us to enquire about our products and services we will collect contact details including name, email address, company details and phone numbers.

Applicants – when applying for a role you will be asked to provide your consent to use and hold your personal data. Any information that you may provide to us may help us with our recruitment process. This information will include your name, address, email address, phone numbers, work, education and qualifications history and also your full CV. We are also required by law to collect information regarding your nationality and right to work in the UK.

How do we collect your personal data?

Website users – we may use Google Analytics to collect standard user website data. We do not collect any personal information from a user. We collect your data automatically via cookies when you visit our website in line with cookie settings in your browser. Please see our Cookie Policy for more information.

Customers / partners – there are two ways we collect your personal data: directly from you and via third parties such as conference hosts.

Applicants – there are two ways we collect your personal data: directly from you and via third parties such as employment agencies.

What we do with the information we gather?

Website users – we use this information to understand your needs and provide you with a better service.

Customers / partners – we use this information to make contact with you in order to establish how we may meet your needs from a business perspective.

Applicants – the reason for using your personal data is to ascertain if you are suitable for any roles within our Company.

Who do we share your personal data with?

Website users – we do not collect personal data on you. You should be aware that once you have left our website we do not have any control over the other website(s) you visit. You should exercise caution and look at the Privacy & Cookies Policy applicable to any website you visit.

Customers / partners – we do not share your personal data with anyone outside of the Company unless we have a legal obligation to do so, for example, HMRC for tax purposes.

Applicants – we do not share your personal data with anyone outside of the Company.

How do we safeguard your personal data?

We are committed to taking all reasonable and appropriate steps to protect the personal information that we hold from misuse, loss or unauthorised access. We do this by having in place a range of appropriate technical and organisational measures. These include measures to deal with any suspected data breach.

How long do we keep your personal data for?

Website users – we do not collect personal data on you.

Customers / partners – if you have contacted us to enquire about our products and services we will store your company contact details on a secure database. We will not delete these details unless asked to do so.

Applicants – if you are successful, your personal data will be held in a secure, personal file and your data will then be managed in line with our FlexEnable Data Protection Policy. If you are unsuccessful, your personal data will be held in a secure file for a period of 6 months at which point it will be deleted.

How can you access, amend or take back the personal data you have given to us?

Even if we already hold your personal data you have various rights in relation to it. These include the right to object, the right to withdraw consent, subject access request, right to erasure, right to have data corrected or restricted and the right of data portability.

Contact us via privacy@flexenable.com and we will seek to deal with your request as soon as possible and certainly within one month.

How do we store and transfer your data internationally?

FlexEnable is a global organisation and we may need to transfer data internationally in order to operate fully. Your data may be transferred to third parties or to a cloud-based storage provider and will be with your explicit consent. For reference, data is protected in the EU / EEA under GDPR and in the USA under The Privacy Shield. Further information is available on www.ico.org.uk for countries not listed above.

If you have any questions on any aspect of our Privacy Policy please contact us via privacy@flexenable.com.